Privacy policy

We may collect account information such as your name, email address, profile image, authentication provider details, and session information.

We collect learning activity such as generated roadmap sessions, selected problems, completion progress, hint usage, scratchpad submissions for feedback, and related timestamps.

We may collect technical and usage information such as device type, browser, pages visited, referral source, approximate location, button clicks, scrolls, and other website interaction events.

If you subscribe, payment processing is handled by our payment provider. We store subscription status and payment event metadata, but we do not store full card details.

Mentora uses Google Analytics, Microsoft Clarity, and Meta Pixel to understand website usage, improve product experience, measure marketing performance, and show or measure relevant ads.

These tools may use cookies, pixels, local storage, or similar technologies to collect information about your browser, device, pages viewed, session interactions, traffic source, and conversion events.

Microsoft Clarity may help us understand user interaction through behavioral analytics such as heatmaps and session playback. We use this to identify usability issues and improve the website.

Meta Pixel may help us measure ad performance, build audiences, and understand whether visitors take actions such as viewing pricing or completing checkout.

You can limit some tracking by changing your browser cookie settings, using privacy controls provided by your browser or device, or using opt-out tools offered by analytics and advertising providers.

Payments are processed by third-party payment providers. Their checkout may collect payment method details needed to complete the transaction.

Mentora does not store, copy, or retain card numbers, CVV, UPI PINs, netbanking credentials, or other payment instrument credentials.

We use your information to authenticate your account, generate and save learning roadmaps, track your progress, provide billing access, prevent abuse, and improve Mentora.

We use analytics and advertising event data to monitor site performance, understand which pages and features are useful, improve onboarding and checkout flows, and measure campaign effectiveness.

Scratchpad content may be sent to an AI provider to generate feedback. Do not submit sensitive personal information, passwords, credentials, or private code.

We may share limited information with service providers needed to run Mentora, including authentication, database hosting, AI generation, payment processing, analytics, advertising measurement, and support tools.

Google Analytics, Microsoft Clarity, and Meta may process analytics or advertising information according to their own privacy terms and controls.

We do not sell your personal information.

We keep account, billing, and learning records for as long as needed to provide the service, comply with legal obligations, resolve disputes, and maintain security.

You may contact us to request account or data deletion, subject to legal, billing, fraud-prevention, and backup retention requirements.

We use reasonable technical and organizational safeguards to protect user information.

No online service is perfectly secure, so you should use a strong login method and avoid entering sensitive secrets into scratchpads or prompts.

For privacy questions or requests, contact us at priynshuchouhn@gmail.com.