Contact us
Questions about Mentora, your account, billing, or roadmap generation? Reach out and we will help you get unstuck.
Business and website
Mentora is available at trymentora.in.
Mentora provides a digital educational SaaS product for guided DSA practice, roadmap generation, scratchpad feedback, and learning progress tracking.
There are no physical goods, shipping, or delivery logistics associated with Mentora subscriptions.
Support email
For product support, billing questions, refund requests, or account help, contact us at priynshuchouhn@gmail.com.
Please include the email address linked to your Mentora account and a short description of the issue so we can respond faster.
Billing help
For payment or subscription issues, include your payment date, plan interval, and any payment reference available from your payment receipt, provider, or bank statement.
Do not send card numbers, passwords, private API keys, or other sensitive credentials in support messages.
Response times
We aim to respond to support messages within 2 business days.
Response times may be longer during weekends, holidays, or periods of high support volume.
Grievance and payment issues
For failed payments, duplicate charges, refund questions, subscription cancellation concerns, or account access issues, email priynshuchouhn@gmail.com with your account email and payment reference.
If the issue involves a payment gateway transaction, we may ask for additional details needed to locate the transaction with the payment provider.